Lost and Found Gran Canaria Airport

We recover your lost items, and send them directly to your home!

From the Lost & Found Office at Gran Canaria Airport to your home: GoEnvío takes care of everything!

Have you lost something at Gran Canaria Airport (LPA)? You don't need to go back to the airport. Once you have AENA confirms that they have found your item, at GoEnvío we take care of everything: collection, packaging and delivery to your home or work.

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Gran Canaria Airport

Lost and Found

How to recover your lost or found items at Gran Canaria Airport:

Contact

1. Contact the Lost and Found Office

Once they find your lost item they will provide you with a reference number. In the following section you will find the contact details

Budget

2. Request a shipping quote

Within less than 1 hour, we will send you an email with the cost of our service.
Reception

3. Pick it up at your home

Once payment has been confirmed, we collect the item directly from the airport and send it to your home.

Have you lost something at Gran Canaria Airport? Here's what to do

If you have lost something at Gran Canaria Airport or you don't know if it is in the AENA lost property office, follow these steps to recover it easily.

Gran Canaria Airport Terminal

At the airport terminal

1

Send an email or phone

Describing your belongings, dates, flight number, contact information, etc. and send it to the following email address [email protected]

2

Confirmation

If AENA finds the lost item, they will contact you and give you a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to return to the airport.

Did you forget something on the plane in Gran Canaria?

1

Choose your airline:

Visit our search engine, select the airline and find the contact information.

Airline search engine
2

Wait for confirmation:

If your item is found, the airline will contact you and provide you with a reference number to retrieve it.

3

Home delivery:

Request a quote and we will deliver your item to your home or work.

Aircraft in flight with blue sky

Frequently Asked Questions (FAQs)

How do I know if AENA has found my lost item?

You should contact the AENA lost property office directly. If they have located it, they will inform you and give you a reference number.

What do I do when AENA confirms that they have found my object?

All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.

How much does it cost to send lost property?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Hand luggage, rucksacks, backpacks, suitcases
  • Clothing, eyewear, headphones, jewellery
  • Valuable or sentimental objects

🎯 If Lost and Found has found your item, we will deliver it to you wherever you are.

Request the shipment of your lost property now

From the AENA lost property office to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.

👉 Request your quote in less than 1 minute.

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Location of the Lost and Found Office at Gran Canaria Airport

If you wish to collect your lost/found object in person, you can do so directly at the lost property office at Gran Canaria Airport. We also offer our delivery service if you prefer to receive it comfortably at your home.

Location

Passenger Terminal. Floor 1

Postal address

GC-1, s/n, 35230 Las Palmas de Gran Canaria, Las Palmas

Contact email

[email protected]

Telephone

928 579 007

Passenger service

Open every day from 9:00h to 14:00h.