Thrifty Lost and Found

We recover your lost items, and send them directly to your home!

From the Thrifty Forgotten Objects Office to your home: GoEnvío takes care of everything!

Forgot something in your Thrifty rental car? No need to go back to the office. Once Thrifty confirms that they have found your item, GoEnvío takes care of everything: collection, packing and delivery to your home or work.

Request service
Thrifty

Lost and Found

How to recover your lost or found items on Thrifty:

Contact

1. Contact Thrifty

When they confirm that they have found your object, they will give you a reference number.

Budget

2. Request a quote.

In less than 1 hour, you will receive the cost of our delivery service.
Reception

3. Pick it up at home

After confirming payment, we collect your item and send it to you.

Lost something on Thrifty? Here's what to do

If you lost an item during your Thrifty rental or don't know if it's in your lost property office, follow these steps to easily retrieve it.

Thrifty Lost and Found

Contact Thrifty Customer Service

1

Write to Thrifty

Send an email to [email protected] indicating:

  • Detailed description of the object
  • Rental agreement number
  • Rental start and end dates

2

Confirmation

If they have found your object, they will contact you and provide you with a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to return.

Frequently Asked Questions (FAQs)

How do I know if Thrifty has found my object?

You should contact us directly by writing to [email protected]. If they have located it, they will inform you and provide you with a reference number.

What do I do when Thrifty confirms that they have found my item?

You have two options: come to the office with your reference number to pick it up free of charge, or request our home delivery service.

How much does it cost to recover my lost item?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Keys, remotes and car accessories
  • Luggage, rucksacks and hand luggage
  • Glasses, jewellery and valuables

🎯 If they have found your item, we will make sure you get it back in the most convenient way for you.

Recover your lost property on Thrifty

Contact customer service and pick it up free of charge. Or if you prefer, request home delivery and we will deliver it wherever you indicate.

Request Service