Renfe Lost and Found

We recover your lost items from the train operator Renfe, and send them directly to your home!

Lost property on Alvia, Avant, Euromed, Intercity and Media Distancia and Cercanías trains.

Have you lost something during your journey on one of these trains? You no longer need to return to the station. Once ADIF confirms that they have located your item, at GoEnvío we take care of everything: collection from the lost property office, packaging and direct delivery to your home.

Service available for trains Alvia, Avant, Euromed, Intercity and connections of Media Distancia and Cercanías. Recover your lost items quickly, securely and hassle-free.

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Lost property Alvia Avant Euromed Intercity Avant train

Lost and Found

How to recover your lost property if you travelled with Alvia, Avant, Euromed, Intercity, Media Distancia or Cercanías.

Contact lost property Renfe ADIF

1. Contact the Lost and Found Office

If you have lost something while travelling on an Alvia, Avant, Euromed, Intercity, Media Distancia or Cercanías train, contact the ADIF lost property office. Once they have found your item, they will provide you with a reference number for tracking purposes.

Request a quotation for lost property shipment Renfe

2. Request Shipping Quote

In less than 1 hour we will send you a quotation so that you can have your lost property delivered directly to your home.
Receive the object at home

3. Pick it up at your home

Once payment is confirmed, our team will collect your item and send it directly to your home or work.

Have you lost anything travelling with Alvia, Avant, Euromed, Intercity or Cercanías?

1

Contact ADIF:

If you have travelled with one of these services and you have lost something, contact the lost property office at ADIFwho manage all the forgotten objects.

Email: [email protected]

2

Enter your travel details:

Indicate which service you travelled with (Alvia, Avant, etc.) and include information such as date, train, origin and destination. ADIF will provide you with a reference number if they find your item.

3

Pick it up at home:

At GoEnvío we will pick up your item directly from the ADIF office and send it to your home or work without you having to move.

💡 Important:

All lost property on Renfe trains (Alvia, Avant, Euromed, Intercity, Media Distancia and Cercanías) is managed by ADIF. It is not necessary to contact Renfe.

Renfe medium and long distance train

Frequently asked questions about lost property on trains

How do I know if ADIF has found my lost item on the train?

You should contact ADIF directly on 902 240 505. If they have located your object (regardless of the operator: AVE, Ouigo, Iryo, Avlo, RENFE), they will inform you and give you a reference number.

Do I have to contact the train operator separately?

No. All rail operators (AVE, Ouigo, Iryo, Avlo, RENFE, Cercanías) hand in lost property to ADIF. You only need to contact ADIF, no matter which train you have travelled on.

What do I do when ADIF confirms that they have found my object?

All you have to do is request a quote from GoEnvío and we will take care of everything: collection from the ADIF office, packaging and delivery to your home.

How much does it cost to send lost property from stations?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour for shipment from any station managed by ADIF.

What kind of objects can you retrieve from the train?

  • Mobile phones, tablets and laptops forgotten in carriages
  • Personal documents (ID card, passport, driving licence)
  • Hand luggage, rucksacks, luggage in the luggage compartment
  • Clothing, eyewear, headphones, jewellery
  • Valuables or sentimental objects left on seats
  • Medicines and other personal items

🚂 If ADIF has found your lost item on any train (AVE, Ouigo, Iryo, Avlo, RENFE), we will deliver it to you wherever you are.

Request now the shipment of your lost property by train

From the ADIF lost property office to your home, GoEnvío manages everything. Avoid paperwork and trips to stations. Recover your belongings conveniently, quickly and safely, regardless of whether you travelled on AVE, Ouigo, Iryo, Avlo or RENFE.

👉 Request your quote in less than 1 minute.

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