Wiber Lost and Found

We recover your lost items, and send them directly to your home!

From the Wiber Forgotten Objects Office to your home: GoEnvío takes care of everything!

Have you forgotten something in your Wiber rental car? No need to go back to the office. Once Wiber confirms that they have found your item, GoEnvío will take care of everything: collection, packing and delivery to your home or work.

Request service
Wiber

Lost and Found

How to recover your lost or found items on Wiber:

Contact Wiber

1. Contact Wiber

Write an email to [email protected] indicating a description of the object, the rental contract number and the dates.

Shipping budget Wiber

2. Request a quote.

In less than 1 hour, you will receive the cost of the pick-up and delivery service.
Pick it up at home

3. Pick it up at home

After confirming payment, we take care of everything: collection, packaging and delivery to your home.

Have you lost something in Wiber? Here's what to do

If you lost an item during your rental with Wiber or you don't know if it is in their lost property office, follow these steps to easily retrieve it.

Wiber Lost and Found

Contact Wiber customer service

1

Write to Wiber

Send an email to [email protected] indicating:

  • Detailed description of the object
  • Rental agreement number
  • Rental start and end dates

2

Confirmation

If they have found your object, they will contact you and provide you with a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service. We take care of everything so that you receive your object without having to travel.

Frequently Asked Questions (FAQs)

How do I know if Wiber has found my object?

You should contact us directly by writing to [email protected]. If they have located it, they will inform you and provide you with a reference number.

What do I do when Wiber confirms that my object has been found?

You have two options: come to the office with your reference number to pick it up free of charge, or request our home delivery service.

How much does it cost to recover my lost item?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Keys, remotes and car accessories
  • Luggage, rucksacks and hand luggage
  • Glasses, jewellery and valuables

🎯 If they have found your item, we will make sure you get it back in the most convenient way for you.

Recover your lost property on Wiber

Contact customer service and pick it up free of charge. Or if you prefer, request home delivery and we will deliver it wherever you indicate.

Request Service