Lost and Found Valencia City Council
We recover your lost items, and send them directly to your home!
From the Lost and Found Office in Valencia to your home: GoEnvío takes care of everything!
Have you lost something in Valencia and it is in the Lost Property Office? You don't need to go there. Once they confirm that they have found your item, GoEnvío will take care of everything: collection, packaging and delivery to your home or work.
Request service

Lost and Found
How to recover your lost or found objects in Valencia:

1. Contact the Lost and Found Office
Once they find your lost item they will provide you with a reference number. In the following section you will find Valencia's contact details.

3. Pick it up at your home
Once payment has been confirmed, we collect the item directly in Valencia and send it to your home.
Have you lost something in the city of Valencia? Here's what to do
If you have lost something in Valencia or you don't know if it is in the lost property office of the City Council, follow these steps to recover it easily.


Valencia City Council:
Contact the Lost and Found Office
Describe your belongings, date and place where you lost it. You can contact us by email [email protected] or telephone 96 208 41 79.
Confirmation
If Valencia City Council finds your lost property, they will contact you and give you a reference number.
We will send it to your home
Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to go to the Town Hall.
Have you lost something on public transport in Valencia?

Have you lost something on public transport in Valencia?
Contact us according to the type of transport:
🚌 EMT buses: [email protected]
🚇 Metro/FGV: 900 46 10 46 / [email protected]
🚖 Taxis: [email protected] / 96 370 33 33
Wait for confirmation:
Once the corresponding time has elapsed, your object will be transferred to the lost property office of Valencia City Council.
Home delivery:
Request a quote and we will collect your item from the Town Hall and deliver it to your home or work.

Frequently Asked Questions (FAQs)
How do I know if Valencia City Council has found my lost property?
You can contact the lost property office of Valencia City Council directly by email or telephone. If they have located it, they will inform you and give you a reference number.
What do I do when the municipality confirms that they have found my object?
All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.
How much does it cost to send lost property?
It depends on weight, volume and destination. We will send you a clear quote in less than an hour.
What kind of objects can you recover?
- Mobile phones, tablets and laptops
- Personal documents (ID card, passport, driving licence)
- Hand luggage, rucksacks, backpacks, suitcases
- Clothing, glasses, headphones, jewellery
- Valuable or sentimental objects
🎯 If the City Council's Lost Property Office has found your item, we will deliver it to you wherever you are.
Request the shipment of your lost property now
From the lost property office of Valencia City Council to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.
👉 Request your quote in less than 1 minute.
SendLocation of the Lost and Found Office of the Valencia City Council
If you wish to collect your lost property in person, you can do so directly at the lost property office of Valencia City Council. We also offer our delivery service if you prefer to receive it comfortably at your home.
Location
Lost Property Office Valencia
Postal address
Santa Cruz de Tenerife, 1
46018, València
Contact email
Telephone
Opening hours
08:00 - 20:00