Lost and Found Tenerife North Airport

We recover your lost items, and send them directly to your home!

From the Lost & Found Office at Tenerife North Airport to your home: GoEnvío takes care of everything!

Have you lost something at Tenerife North Airport? You don't need to return to the airport. Once you have AENA confirms that they have found your item, at GoEnvío we take care of everything: collection, packaging and delivery to your home or work.

Request service
Tenerife North Airport

Lost and Found

How to recover your lost or found items at Tenerife North Airport:

Contact

1. Contact the Lost and Found Office

Once they find your lost item they will provide you with a reference number. In the following section you will find the contact details

Budget

2. Request a shipping quote

Within less than 1 hour, we will send you an email with the cost of our service.
Reception

3. Pick it up at your home

Once payment has been confirmed, we collect the item directly from the airport and send it to your home.

Have you lost something at Tenerife North Airport? Here's what to do

If you have lost something at Tenerife North Airport or you don't know if it is in the AENA lost property office, follow these steps to recover it easily.

Tenerife Norte Airport Terminal

At the airport terminal

1

Send an email

Describe the object, date, flight, and your contact details, and send it to the email [email protected] (Opening hours: from 8:00 to 15:00)

2

Confirmation

If AENA locates your object, they will contact you and give you a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service. We take care of everything so that you receive it without leaving home.

Did you forget something on the plane in Tenerife North?

1

Choose your airline:

Visit our search engine, select the airline and find the contact information.

Airline search engine
2

Wait for confirmation:

If your item is found, the airline will contact you and give you a reference number.

3

Home delivery:

Request a quote and we will deliver your item to your home or work.

Aircraft in flight with blue sky

Frequently Asked Questions (FAQs)

How do I know if AENA has found my lost item?

You should contact the AENA lost property office directly. If they have located it, they will inform you and give you a reference number.

What do I do when AENA confirms that they have found my object?

All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.

How much does it cost to send lost property?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Hand luggage, rucksacks, backpacks, suitcases
  • Clothing, glasses, headphones, jewellery
  • Valuable or sentimental objects

🎯 If Lost and Found has found your item, we will deliver it to you wherever you are.

Request the shipment of your lost property now

From the AENA lost property office to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.

👉 Request your quote in less than 1 minute.

Send

Location of the Lost and Found Office at Tenerife North Airport

If you wish to collect your lost property in person, you can do so directly at the lost property office at Tenerife North Airport. We also offer our delivery service if you prefer to receive it comfortably at your home.

Location

Passenger terminal. Floor 0

Postal address

San Cristóbal de La Laguna, 38297, Santa Cruz de Tenerife, Spain

Contact email

[email protected]

Telephone

913 211 000

Passenger service

09:00h to 14:00h