Lost and Found Mallorca
We recover your lost items, and send them directly to your home!
From the Mallorca Lost Property Office to your home: GoEnvío takes care of everything!
Have you lost something in Mallorca and it is in the Lost Property Office? You don't need to go there. Once they confirm that they have found your item, GoEnvío will take care of everything: collection, packaging and delivery to your home or work.
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Lost and Found
How to recover your lost or found objects in Palma de Mallorca:

1. Contact the Lost and Found Office
Once they find your lost object they will provide you with a reference number. In the following section you will find the contact details of Palma de Mallorca.

3. Pick it up at your home
Once payment has been confirmed, we collect the item directly in Palma de Mallorca and send it to your home.
Have you lost something in Palma de Mallorca? Here's what to do
If you have lost something in Palma de Mallorca or you don't know if it is in the lost property office of the Town Hall, follow these steps to recover it easily.


Palma de Mallorca City Council:
Contact the Lost and Found Office
Describe your belongings, date and place where you lost it. You can contact us by email [email protected] or WhatsApp 686 456 430.
Confirmation
If Palma de Mallorca Town Hall finds your lost property, they will contact you and give you a reference number.
We will send it to your home
Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to go to the Town Hall.
Have you lost something on public transport in Palma de Mallorca?

Have you lost something on public transport in Palma de Mallorca?
Contact us according to the type of transport:
🚌 EMT buses: [email protected]
🚖 Taxi: Contact the head office. After 24 hours they are left at the Town Hall (Local Police).
Wait for confirmation:
Once the corresponding time has elapsed, your object will be transferred to Palma City Council's found objects office.
Home delivery:
Request a quote and we will collect your item from the Town Hall and deliver it to your home or work.

Frequently Asked Questions (FAQs)
How do I know if the Palma de Mallorca Town Hall has found my lost property?
You can contact the Palma Town Hall's found objects office directly by email or WhatsApp. If they have located it, they will inform you and give you a reference number.
What do I do when the police confirm that they have found my object?
All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.
How much does it cost to send lost property?
It depends on weight, volume and destination. We will send you a clear quote in less than an hour.
What kind of objects can you recover?
- Mobile phones, tablets and laptops
- Personal documents (ID card, passport, driving licence)
- Hand luggage, rucksacks, backpacks, suitcases
- Clothing, glasses, headphones, jewellery
- Valuable or sentimental objects
🎯 If the City Council's Found Objects Office has found your object, we will deliver it to you wherever you are.
Request the shipment of your lost property now
GoEnvío manages everything from the Palma City Council's found objects office to your home. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.
👉 Request your quote in less than 1 minute.
SendLocation of the Found Objects Office of the Mallorca Town Hall
If you wish to collect your lost property in person, you can do so directly at the Palma Town Hall's found objects office. We also offer our delivery service if you prefer to receive it comfortably at your home.
Location
Found Objects Office - Local Police
Postal address
Avingudes Building
Carrer Jaume Lluis Garau, 4 - Palma
Contact email
Telephone
Opening hours
Monday to Friday from 8:30 a.m. to 1:30 p.m.