Goldcar Lost and Found

We recover your lost items, and send them directly to your home!

From the Goldcar Forgotten Objects Office to your home: GoEnvío takes care of everything!

Have you forgotten something in your Goldcar rental car? No need to go back to the office. Once Goldcar confirms that they have found your item, GoEnvío will take care of everything: collection, packing and delivery to your home or work.

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Goldcar

Lost and Found

How to recover your lost or found objects in Goldcar:

Contact

1. Contact Goldcar

When they confirm that they have found your object, they will give you a reference number.

Budget

2. Request a quote.

In less than 1 hour, you will receive the cost of our delivery service.
Reception

3. Pick it up at home

After confirming payment, we collect your item and send it to you.

Lost something at Goldcar? Here's what to do

If you lost an item during your Goldcar rental or you don't know if it is in your lost property office, follow these steps to recover it easily.

Goldcar Lost and Found

Contact Goldcar customer service

1

Fill in the online form

Access the official Goldcar form at this page and includes:

  • Description of the object
  • Your contract number
  • Rental dates

2

Awaiting confirmation

Goldcar will inform you if they have located your item and give you a reference number.

3

Retrieve your object easily

GoEnvío will pick it up, pack it and send it to your home without complications.

Frequently Asked Questions (FAQs)

How do I know if Goldcar has found my object?

You must fill in the official customer service form from this link. If they have located it, they will inform you and provide you with a reference number.

What do I do when Goldcar confirms that they have found my item?

You can pick it up directly at their office free of charge, or you can request our home delivery service from anywhere in Spain or Europe.

How much does it cost to recover my lost item?

It will depend on the type of object, weight, volume and delivery address. We will send you a no-obligation quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and computers
  • Personal documents (ID card, passport, driving licence)
  • Keys, car controls, sunglasses, sunglasses, etc.
  • Suitcases, bags, rucksacks or luggage
  • Jewellery, watches and other valuables

🎯 If Goldcar has confirmed that they have it, we will take care of the rest so that you receive it wherever you prefer.

Retrieve your lost property at Goldcar

You can pick it up in person free of charge, or ask us to deliver it to your home safely, quickly and hassle-free.

Request Service