FlexiBus Lost and Found

We recover your lost items, and send them directly to your home!

From the FlexiBus Lost & Found Office to your home: GoEnvío takes care of everything!

Have you ever lost something on a FlexiBus? You don't need to go looking for your item. Once FlexiBus confirms that they have found your item, GoEnvío will take care of everything: collection, packaging and delivery to your home or work.

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Lost and Found

How to recover your lost or found items on FlexiBus buses:

1. Contact the FlexiBus Lost & Found Office

Once they find your lost item they will provide you with a reference number. In the following section you will find the contact details

2. Request a shipping quote

Within less than 1 hour, we will send you an email with the cost of our service.

3. Pick it up at your home

Once payment has been confirmed, we collect the item directly from FlexiBus and send it to your home.

Have you lost something on FlexiBus buses? Here's what to do

If you have lost something on a FlexiBus bus or don't know if it is in the FlexiBus lost property office, follow these steps to easily retrieve it.

On FlexiBus buses

Report your lost item to FlexiBus

Visit the FlexiBus help page at help.flixbus.com and follow the instructions to report your lost item with all the necessary information.

Confirmation

If FlexiBus finds the lost object, they will contact you and give you a reference number.

We will send it to your home

Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to travel.

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Frequently Asked Questions (FAQs)

How do I know if FlexiBus has found my lost object?

You should contact the FlexiBus lost property office directly. If they have located it, they will inform you and give you a reference number.

What do I do when FlexiBus confirms that they have found my object?

All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.

How much does it cost to send lost property?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

Mobile phones, tablets and laptops
Personal documents (ID card, passport, driving licence)
Hand luggage, rucksacks, backpacks, suitcases
Clothing, glasses, headphones, jewellery
Valuable or sentimental objects

🎯 If Lost and Found has found your item, we will deliver it to you wherever you are.

Request the shipment of your lost property now

From the FlexiBus lost property office to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.

👉 Request your quote in less than 1 minute.

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