Lost and Found Enterprise

We recover your lost items, and send them directly to your home!

From Enterprise's Forgotten Objects Office to your home: GoEnvoy takes care of everything!

Forgotten something in your Enterprise rental car? No need to come back to the office. Once Enterprise confirms they've found your item, GoEnvío takes care of everything: collection, packing and delivery to your home or work.

Request service
Enterprise

Lost and Found

How to recover your lost or found items in Enterprise:

Contact Enterprise

1. Contact Enterprise

When they confirm that they have found your object, they will give you a reference number.

Enterprise Budget

2. Request a quote.

In less than 1 hour, you will receive the cost of our delivery service.
Enterprise Reception

3. Pick it up at home

After confirming payment, we will collect your item from the Enterprise office and send it to you where you specify.

Lost something in Enterprise? Here's what to do

If you lost an item during your rental with Enterprise or don't know if it is in their lost property office, follow these steps to easily retrieve it.

Lost and Found Enterprise

Contact Enterprise Customer Service

1

Fill in the contact form

Access the Enterprise contact form and provides:

  • Detailed description of the object
  • Rental agreement number
  • Rental start and end dates

2

Confirmation

If they have found your object, they will contact you and provide you with a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to return.

Frequently Asked Questions (FAQs)

How do I know if Enterprise has found my object?

You must contact directly through the Enterprise contact page. If they have located your object, they will inform you and give you a reference number.

What do I do when Enterprise confirms that they have found my object?

You can come to the office to pick it up or request our home delivery service. We take care of everything so you don't have to come back.

How much does it cost to recover my lost item?

The cost depends on weight, size and destination. We will send you a personalised quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Keys, remotes and car accessories
  • Luggage, rucksacks and hand luggage
  • Glasses, jewellery and valuables

🎯 If they have found your item, we will make sure you receive it wherever you are.

Recover your lost property in Enterprise

Please contact customer service or the Enterprise office directly. You can also request home delivery here.

Request Service