Lost and Found Budget
We recover your lost items, and send them directly to your home!
From the Budget Forgotten Objects Office to your home: GoEnvío takes care of everything!
Forgot something in your Budget rental car? No need to go back to the office. Once Budget confirms that they have found your item, GoEnvío takes care of everything: collection, packing and delivery to your home or work.
Request service

Lost and Found
How to recover your lost or found items in Budget:

1. Contact Budget
When they confirm that they have found your object, they will give you a reference number.

3. Pick it up at home
After confirming payment, we collect your item and send it to you.
Lost something in Budget? Here's what to do
If you lost an item during your Budget rental or don't know if it's in their lost property office, follow these steps to easily retrieve it.

Contact Budget customer service
Fill in the contact form
Access the Budget contact form and provides:
- Detailed description of the object
- Rental agreement number
- Rental start and end dates
Confirmation
If they have found your object, they will contact you and provide you with a reference number.
We will send it to your home
Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to return.
Frequently Asked Questions (FAQs)
How do I know if Budget has found my object?
You must contact us directly by filling in the Budget contact form. If they have located it, they will inform you and provide you with a reference number.
What do I do when Budget confirms that they have found my object?
You have two options: come to the office with your reference number to pick it up free of charge, or request our home delivery service.
How much does it cost to recover my lost item?
It depends on weight, volume and destination. We will send you a clear quote in less than an hour.
What kind of objects can you recover?
- Mobile phones, tablets and laptops
- Personal documents (ID card, passport, driving licence)
- Keys, remotes and car accessories
- Luggage, rucksacks and hand luggage
- Glasses, jewellery and valuables
🎯 If they have found your item, we will make sure you get it back in the most convenient way for you.
Recover your lost property in Budget
Contact customer service using the official form. Or if you prefer, you can request home delivery and we will deliver it wherever you indicate.
Request Service