Lost and Found Barcelona City Council

We recover your lost items, and send them directly to your home!

From the Barcelona City Council's Lost and Found Office to your home: GoEnvío takes care of everything!

Have you lost something in Barcelona and it's in the Lost Property Office of the City Council? You don't need to go there. Once the Barcelona City Council confirms that they have found your item, at GoEnvío we take care of everything: collection, packaging and delivery to your home or work.

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Barcelona City Council Lost and Found Office

Lost and Found

How to recover your lost or found items from Barcelona City Council:

Contact

1. Contact the Lost and Found Office

Once they find your lost item they will give you a reference number. In the following section you will find the contact details for Barcelona City Council.

Budget

2. Request a shipping quote

Within less than 1 hour, we will send you an email with the cost of our service.
Reception

3. Pick it up at your home

Once payment has been confirmed, we collect the object directly from Barcelona City Council and send it to your home.

Have you lost something in the city of Barcelona? Here's what to do

If you've lost something in Barcelona or don't know if it's at the City Council's lost property office, follow these steps to recover it easily.

Barcelona City Council - Lost and Found Office

Barcelona City Council:

1

Contact the Lost and Found Office

Describe your belongings, date and place where you lost it. You can contact us by phone 931 537 010 or through the online form

2

Confirmation

If Barcelona City Council finds your lost property, they will contact you and give you a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to go to the Town Hall.

Have you lost something on public transport in Barcelona?

1

Identify the type of transport:

Metro/Bus: Contact the lost property office at the Town Hall.
Train (Renfe): www.renfe.com/objetos-perdidos
Ferrocarrils de la Generalitat (FGC): www.fgc.cat
Tramway: www.tram.cat/objetos-perdidos

2

Wait for confirmation:

If they find your object, Barcelona City Council will contact you and provide you with a reference number to retrieve it.

3

Home delivery:

Request a quote and we will collect your item from the Town Hall and deliver it to your home or work.

Public transport in Barcelona - Metro, bus, train, tram and taxi

Frequently Asked Questions (FAQs)

How do I know if Barcelona City Council has found my lost item?

You should contact Barcelona City Council's lost property office directly. If they have located it, they will inform you and give you a reference number.

What do I do when the municipality confirms that they have found my object?

All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.

How much does it cost to send lost property?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Hand luggage, rucksacks, backpacks, suitcases
  • Clothing, glasses, headphones, jewellery
  • Valuable or sentimental objects

🎯 If the City Council's Lost Property Office has found your item, we will deliver it to you wherever you are.

Request the shipment of your lost property now

From the Barcelona City Council's lost property office to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.

👉 Request your quote in less than 1 minute.

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Location of the Barcelona City Council's Lost and Found Office

If you wish to collect your lost property in person, you can do so directly at the lost property office of Barcelona City Council. We also offer our delivery service if you prefer to receive it comfortably at home.

Location

Lost Property Office

Postal address

Carrer de la Ciutat, 2, Ciutat Vella, Barcelona

Contact email

[email protected]

Telephone

931 537 010

Opening hours

9:00 to 13:30 and 16:30 to 19:00, closed on public holidays.