Drivalia Lost and Found

We recover your lost items, and send them directly to your home!

From Drivalia's Forgotten Objects Office to your home: GoEnvío takes care of everything!

Did you forget something in your Drivalia rental car? No need to go back to the office. Once Drivalia confirms that they have found your item, GoEnvío takes care of everything: collection, packing and delivery to your home or work.

Request service
Drivalia

Lost and Found

How to recover your lost or found items on Drivalia:

Contact Drivalia

1. Contact Drivalia

Use their contact form indicating the lost object, contract number and rental dates.

Drivalia shipping quote

2. Request a quote.

In less than 1 hour, you will receive the cost of the pick-up and delivery service.
Pick it up at home

3. Pick it up at home

After confirming payment, we take care of everything: collection, packaging and delivery to your home.

Lost something on Drivalia? Here's what to do

If you lost an item during your Drivalia rental or you don't know if it is in your lost property office, follow these steps to easily retrieve it.

Drivalia Lost and Found

Contact Drivalia customer service

1

Write to Drivalia

Send an email to [email protected] indicating:

  • Detailed description of the object
  • Rental agreement number
  • Rental start and end dates

2

Confirmation

If they have found your object, they will contact you and provide you with a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service. We take care of everything so that you receive your object without having to travel.

Frequently Asked Questions (FAQs)

How do I know if Drivalia has found my object?

You should contact us directly by writing to [email protected]. If they have located it, they will inform you and provide you with a reference number.

What do I do when Drivalia confirms that they have found my object?

You have two options: come to the office with your reference number to pick it up free of charge, or request our home delivery service.

How much does it cost to recover my lost item?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Keys, remotes and car accessories
  • Luggage, rucksacks and hand luggage
  • Glasses, jewellery and valuables

🎯 If they have found your item, we will make sure you get it back in the most convenient way for you.

Recover your lost items on Drivalia

Contact customer service and pick it up free of charge. Or if you prefer, request home delivery and we will deliver it wherever you indicate.

Request Service