Lost and Found Alamo Rent a Car
We recover your lost items, and send them directly to your home!
From the Alamo Rent a Car Forgotten Objects Office to your home: GoEnvío takes care of everything!
Forgotten something in your Alamo rental car? No need to go back to the office. Once Alamo confirms that they have found your item, GoEnvío takes care of everything: collection, packing and delivery to your home or work.
Request service

Lost and Found
How to recover your lost or found items in Alamo:

1. Contact Alamo
Use their contact form indicating the lost object, contract number and rental dates.

3. Pick it up at home
After confirming payment, we take care of everything: collection, packaging and delivery to your home.
Lost something at Alamo? Here's what to do
If you lost an item during your Alamo rental or don't know if it's in your lost property, follow these steps to easily retrieve it.

Contact Alamo Rent a Car customer service
Find your office
Access the official Alamo Rent a Car support to find the office where you rented your car and contact them: See offices
Confirmation
If they have found your object, they will confirm this and provide you with the necessary details for collection.
We will send it to your home
Request our collection, packaging and shipping service. We take care of everything so that you receive your object without having to travel.
Frequently Asked Questions (FAQs)
How do I know if Alamo has found my object?
You must contact the office where you rented the vehicle. You can do this through the official Alamo customer service portal: Go to support. If they have located it, they will inform you and provide you with a reference number.
What do I do when Alamo confirms that they have found my object?
You can pick it up directly at the office free of charge, or have it conveniently delivered to your home address.
How much does it cost to recover my lost item?
The cost depends on size, weight and destination. We will send you a clear quote in less than an hour.
What kind of objects can you recover?
- Mobile phones, tablets and laptops
- Personal documents (ID card, passport, driving licence)
- Keys, remotes and car accessories
- Luggage, rucksacks and hand luggage
- Glasses, jewellery and valuables
🎯 If they have found your item, we will make sure you get it back in the most convenient way for you.
Retrieve your lost property in Alamo
Contact the relevant office or access the official support portal. If you prefer, you can request home delivery through our service.
Request Service