National Lost and Found

We recover your lost items, and send them directly to your home!

From National's Forgotten Objects Office to your home: GoEnvío takes care of everything!

Forgot something in your National rental car? No need to go back to the office. Once National confirms they've found your item, GoShipping will take care of everything: collection, packing and delivery to your home or work.

Request service
National

Lost and Found

How to recover your lost or found items at National:

Contact National

1. Contact National

Write an email to [email protected] indicating a description of the object, the rental contract number and the dates.

National shipping quote

2. Request a quote.

In less than 1 hour, you will receive the cost of the pick-up and delivery service.
Pick it up at home

3. Pick it up at home

After confirming payment, we take care of everything: collection, packaging and delivery to your home.

Lost something at National? Here's what to do

If you lost an item during your rental with National or don't know if it's in their lost property office, follow these steps to easily retrieve it.

National Lost and Found

Contact National Customer Service

1

Find your office

Visit National's official locator to find the contact and address of the office where you rented your vehicle: See offices

2

Confirmation

If they have found your object, they will confirm this and provide you with the necessary details for collection.

3

We will send it to your home

Request our collection, packaging and shipping service. We take care of everything so that you receive your object without having to travel.

Frequently Asked Questions (FAQs)

How do I know if National has found my object?

You should contact the office where you rented the vehicle. You can look up their contact details in the official locator: Find an office. If they have located it, they will inform you and provide you with a reference number.

What do I do when National confirms that they have found my object?

You can pick it up directly at the office free of charge, or have it conveniently delivered to your home address.

How much does it cost to recover my lost item?

The price depends on weight, size and destination. You will receive a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Keys, remotes and car accessories
  • Luggage, rucksacks and hand luggage
  • Glasses, jewellery and valuables

🎯 If they have found your item, we will make sure you get it back in the most convenient way for you.

Retrieve your lost property in National

Contact the corresponding office and pick it up free of charge, or ask for it to be sent to your home via our service.

Request Service