Porto Airport Lost & Found

We recover your lost items and send them directly to your home!

From the Lost & Found Office at Porto Airport to your home: GoEnvío takes care of everything!

Have you lost something at Porto Airport? You don't need to go back to the airport. Once you the lost property office confirms that they have found your item, at GoEnvío we take care of everything: collection, packaging and delivery to your home or work.

Request service
Porto Airport

Lost and Found

How to recover your lost or found items at Porto airport:

Contact

1. Contact the Lost and Found Office

Once they find your lost item they will provide you with a reference number. You will find contact details in the following section.

Budget

2. Request a shipping quote

In less than 1 hour we will send you an email with the cost of the service.
Reception

3. Pick it up at your home

We pick up the object at the airport and send it directly to your home or work.

Lost something at Porto Airport? Here's what to do

If you lost something at Porto Airport or don't know if it's at the lost property office, follow these steps to recover it easily.

Porto Airport Terminal

At the airport terminal

1

Send an email

Describing your belongings, dates, flight number, contact information, etc. and send it to the following email address [email protected]

2

Confirmation

If they find the lost item, they will contact you and give you a reference number.

3

We will send it to your home

Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to return to the airport.

Did you forget anything on the plane in Porto?

1

Choose your airline:

Visit our search engine, select the airline and find the contact information.

Airline search engine
2

Wait for confirmation:

If your item is found, the airline will contact you and give you a reference number.

3

Home delivery:

Ask for a quote and we will send it to your home without complications.

Plane flying over Porto

Frequently Asked Questions (FAQs)

How do I know if AENA has found my lost item?

You should contact the AENA lost property office directly. If they have located it, they will inform you and give you a reference number.

What do I do when AENA confirms that they have found my object?

All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.

How much does it cost to send lost property?

It depends on weight, volume and destination. We will send you a clear quote in less than an hour.

What kind of objects can you recover?

  • Mobile phones, tablets and laptops
  • Personal documents (ID card, passport, driving licence)
  • Hand luggage, rucksacks, backpacks, suitcases
  • Clothing, glasses, headphones, jewellery
  • Valuable or sentimental objects

🎯 If Lost and Found has found your item, we will deliver it to you wherever you are.

Request the shipment of your lost property now

From the AENA lost property office to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.

👉 Request your quote in less than 1 minute.

Send

Location of the Lost and Found Office at Porto Airport

If you wish to pick up your lost property in person, you can do so directly at the lost property office at Porto Airport. We also offer our delivery service if you prefer to receive it comfortably at your home.

Location

Building next to Guarita B

Postal address

Francisco Sá Carneiro Airport - Oporto, Portugal

Contact email

[email protected]

Telephone

+351 222 092 012

Timetable

Monday to Friday: 09:00 to 16:00 hours