{"id":1501,"date":"2024-11-22T11:09:07","date_gmt":"2024-11-22T11:09:07","guid":{"rendered":"https:\/\/goenvio.es\/?p=1501"},"modified":"2025-08-30T10:24:13","modified_gmt":"2025-08-30T10:24:13","slug":"how-to-authorise-the-collection-of-lost-property-at-aena","status":"publish","type":"post","link":"https:\/\/goenvio.es\/en\/how-to-authorise-the-collection-of-lost-property-at-aena\/","title":{"rendered":"How to Authorise Lost and Found at AENA"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1501\" class=\"elementor elementor-1501\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c06aa7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3c06aa7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e36bd37\" data-id=\"e36bd37\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efc7900 elementor-widget elementor-widget-heading\" data-id=\"efc7900\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">How to authorise the collection of lost property at AENA \" Guide 2024<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae60164 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae60164\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de4fe22\" data-id=\"de4fe22\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a904122 elementor-widget elementor-widget-text-editor\" data-id=\"a904122\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"lead\" style=\"font-size: 18px; line-height: 1.6; color: #505662; margin-bottom: 2em;\">Have you lost something at an AENA airport and need someone to pick it up for you? Find out how to authorise someone else to collect your lost property safely and effectively.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:table-of-contents {\"className\":\"toc-wrapper\"} --><\/p>\n<div class=\"toc-wrapper\" style=\"background-color: #f8f9fa; padding: 20px; border-radius: 6px; margin-bottom: 2.5em;\">\n<h3 style=\"font-size: 20px; color: #2c3338; margin-bottom: 15px;\">\ud83d\udcd1 In this guide you will find:<\/h3>\n<ul style=\"list-style-type: none; padding-left: 10px;\">\n<li style=\"margin-bottom: 8px;\">\u2192 Necessary Documentation<\/li>\n<li style=\"margin-bottom: 8px;\">\u2192 Authorisation process<\/li>\n<li style=\"margin-bottom: 8px;\">\u2192 Dispatch and Confirmation<\/li>\n<li style=\"margin-bottom: 8px;\">\u2192 Collection of the Object<\/li>\n<li style=\"margin-bottom: 8px;\">\u2192 Available Alternatives<\/li>\n<li style=\"margin-bottom: 8px;\">\u2192 Resources and Downloads<\/li>\n<\/ul>\n<\/div>\n<p><!-- \/wp:table-of-contents --><!-- wp:heading {\"level\":2,\"className\":\"section-heading\"} --><\/p>\n<h2 class=\"section-heading\" style=\"font-size: 24px; color: #2c3338; border-bottom: 2px solid #eaeaea; padding-bottom: 10px; margin: 40px 0 20px;\">\ud83d\udccb Necessary Documentation<\/h2>\n<p><!-- \/wp:heading --><!-- wp:list {\"className\":\"checklist\"} --><\/p>\n<ul class=\"checklist\" style=\"list-style: none; padding-left: 5px;\">\n<li style=\"margin-bottom: 12px;\">\u2705 Copy of the owner's identity card or passport<\/li>\n<li style=\"margin-bottom: 12px;\">Identity card or passport of the authorised person (original and copy)<\/li>\n<li style=\"margin-bottom: 12px;\">\u2705 Signed authorisation form<\/li>\n<li style=\"margin-bottom: 12px;\">Reference of the lost object (if available)<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":2,\"className\":\"section-heading\"} --><\/p>\n<h2 class=\"section-heading\" style=\"font-size: 24px; color: #2c3338; border-bottom: 2px solid #eaeaea; padding-bottom: 10px; margin: 40px 0 20px;\">\u270d\ufe0f Authorisation Process<\/h2>\n<p><!-- \/wp:heading --><!-- wp:columns {\"className\":\"info-columns\"} --><\/p>\n<div class=\"info-columns\" style=\"display: flex; gap: 30px; margin-bottom: 2.5em;\">\n<p><!-- wp:column --><\/p>\n<div class=\"info-column\" style=\"flex: 1; background: #f8f9fa; padding: 20px; border-radius: 6px;\">\n<h3 style=\"font-size: 18px; color: #2c3338; margin-bottom: 15px;\">\ud83d\udcdd Owner's Information<\/h3>\n<ul style=\"list-style: none; padding-left: 5px;\">\n<li style=\"margin-bottom: 8px;\">- Full name<\/li>\n<li style=\"margin-bottom: 8px;\">- DNI\/Passport<\/li>\n<li style=\"margin-bottom: 8px;\">- Contact details<\/li>\n<\/ul>\n<\/div>\n<p><!-- \/wp:column --><!-- wp:column --><\/p>\n<div class=\"info-column\" style=\"flex: 1; background: #f8f9fa; padding: 20px; border-radius: 6px;\">\n<h3 style=\"font-size: 18px; color: #2c3338; margin-bottom: 15px;\">\ud83d\udc64 Authorised Person<\/h3>\n<ul style=\"list-style: none; padding-left: 5px;\">\n<li style=\"margin-bottom: 8px;\">- Full name<\/li>\n<li style=\"margin-bottom: 8px;\">- DNI\/Passport<\/li>\n<li style=\"margin-bottom: 8px;\">- Relationship<\/li>\n<\/ul>\n<\/div>\n<p><!-- \/wp:column --><\/p>\n<\/div>\n<p><!-- \/wp:columns --><!-- wp:heading {\"level\":2,\"className\":\"section-heading\"} --><\/p>\n<h2 class=\"section-heading\" style=\"font-size: 24px; color: #2c3338; border-bottom: 2px solid #eaeaea; padding-bottom: 10px; margin: 40px 0 20px;\">\ud83d\udce8 Dispatch and Confirmation<\/h2>\n<p><!-- \/wp:heading --><!-- wp:group {\"className\":\"steps-wrapper\"} --><\/p>\n<div class=\"steps-wrapper\" style=\"background: #f8f9fa; padding: 20px; border-radius: 6px; margin-bottom: 2.5em;\">\n<p style=\"font-weight: 600; margin-bottom: 15px;\">Steps for the owner:<\/p>\n<ol style=\"padding-left: 20px;\">\n<li style=\"margin-bottom: 12px;\">Send documentation by email:<br \/>\n<ul style=\"margin-top: 8px; margin-left: 20px;\">\n<li>- Completed form<\/li>\n<li>- Identity card<\/li>\n<\/ul>\n<\/li>\n<li style=\"margin-bottom: 12px;\">Await confirmation<\/li>\n<li style=\"margin-bottom: 12px;\">Request an appointment if necessary<\/li>\n<\/ol>\n<\/div>\n<p><!-- \/wp:group --><!-- wp:heading {\"level\":2,\"className\":\"section-heading\"} --><\/p>\n<h2 class=\"section-heading\" style=\"font-size: 24px; color: #2c3338; border-bottom: 2px solid #eaeaea; padding-bottom: 10px; margin: 40px 0 20px;\">\ud83c\udfc3 Collection Process<\/h2>\n<p><!-- \/wp:heading --><!-- wp:group {\"className\":\"instructions-wrapper\"} --><\/p>\n<div class=\"instructions-wrapper\" style=\"background: #f8f9fa; padding: 20px; border-radius: 6px; margin-bottom: 2.5em;\">\n<p style=\"font-weight: 600; margin-bottom: 15px;\">Instructions for the authorised person:<\/p>\n<ul style=\"list-style: none; padding-left: 5px;\">\n<li style=\"margin-bottom: 12px;\">Present original identification<\/li>\n<li style=\"margin-bottom: 12px;\">\u2705 Check opening hours<\/li>\n<li style=\"margin-bottom: 12px;\">Allow 15-20 minutes for the process.<\/li>\n<li style=\"margin-bottom: 12px;\">\u2705 Check the object when picking it up<\/li>\n<\/ul>\n<\/div>\n<p><!-- \/wp:group --><!-- wp:heading {\"level\":2,\"className\":\"section-heading\"} --><\/p>\n<h2 class=\"section-heading\" style=\"font-size: 24px; color: #2c3338; border-bottom: 2px solid #eaeaea; padding-bottom: 10px; margin: 40px 0 20px;\">\ud83d\udce6 Collection Alternatives<\/h2>\n<p><!-- \/wp:heading --><!-- wp:group {\"className\":\"alternatives-wrapper\"} --><\/p>\n<div class=\"alternatives-wrapper\" style=\"background: #f8f9fa; padding: 20px; border-radius: 6px; margin-bottom: 2.5em;\">\n<p style=\"margin-bottom: 15px;\">If in-person collection is not feasible, <a href=\"https:\/\/goenvio.es\/en\/\"><strong>GoShipping<\/strong> <\/a>offers:<\/p>\n<ul style=\"list-style: none; padding-left: 5px;\">\n<li style=\"margin-bottom: 12px;\">\ud83d\ude9a Collection service<\/li>\n<li style=\"margin-bottom: 12px;\">\ud83d\udce6 Secure packaging<\/li>\n<li style=\"margin-bottom: 12px;\">\ud83c\udfe0 Home delivery<\/li>\n<\/ul>\n<\/div>\n<p><!-- \/wp:group --><!-- wp:heading {\"level\":2,\"className\":\"section-heading\"} --><\/p>\n<h2 class=\"section-heading\" style=\"font-size: 24px; color: #2c3338; border-bottom: 2px solid #eaeaea; padding-bottom: 10px; margin: 40px 0 20px;\">\ud83d\udd17 Resources<\/h2>\n<p><!-- \/wp:heading --><!-- wp:buttons {\"className\":\"resource-buttons\"} --><\/p>\n<div class=\"resource-buttons\" style=\"display: flex; gap: 15px; margin-bottom: 2.5em;\"><a class=\"download-button\" style=\"display: inline-block; background: #0073aa; color: white; padding: 12px 20px; text-decoration: none; border-radius: 4px; font-weight: 500;\" href=\"https:\/\/goenvio.es\/wp-content\/uploads\/2024\/11\/autorizacion_recogida_objetos_perdidos.pdf\">\ud83d\udcc4 Download Form (English)<\/a> <a class=\"download-button\" style=\"display: inline-block; background: #0073aa; color: white; padding: 12px 20px; text-decoration: none; border-radius: 4px; font-weight: 500;\" href=\"https:\/\/goenvio.es\/wp-content\/uploads\/2024\/11\/authorization_lost_and_found_aena.pdf\">\ud83d\udcc4 Download Form (English)<\/a><\/div>\n<p><!-- \/wp:buttons --><!-- wp:group {\"className\":\"tips-wrapper\"} --><\/p>\n<div class=\"tips-wrapper\" style=\"background: #f8f9fa; padding: 20px; border-radius: 6px; margin-bottom: 2.5em;\">\n<h3 style=\"font-size: 18px; color: #2c3338; margin-bottom: 15px;\">\u26a0\ufe0f Important Tips<\/h3>\n<ul style=\"list-style: none; padding-left: 5px;\">\n<li style=\"margin-bottom: 8px;\">\ud83d\udccb Saving copies of documents<\/li>\n<li style=\"margin-bottom: 8px;\">\ud83d\udcd1 Retain vouchers<\/li>\n<li style=\"margin-bottom: 8px;\">\ud83d\udcde Maintain contact with office<\/li>\n<li style=\"margin-bottom: 8px;\">\u23f0 Check schedules in advance<\/li>\n<\/ul>\n<\/div>\n<p><!-- \/wp:group --><!-- wp:separator {\"className\":\"is-style-wide\"} --><\/p>\n<hr class=\"wp-block-separator is-style-wide\" style=\"margin: 40px 0;\" \/>\n<p><!-- \/wp:separator --><!-- wp:paragraph {\"className\":\"disclaimer\",\"fontSize\":\"small\"} --><\/p>\n<p class=\"disclaimer\" style=\"font-size: 14px; color: #666; font-style: italic; margin-bottom: 1em;\"><span style=\"font-size: 14px; letter-spacing: 0px;\">Last update: November 2024\u00a0<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Have you lost something at an AENA airport and need someone to pick it up for you? Find out how to authorise someone else to collect your lost property safely and effectively.<\/p>","protected":false},"author":1,"featured_media":1079,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-1501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aeropuertos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>C\u00f3mo Autorizar la Recogida de Objetos Perdidos en AENA - Goenv\u00edo<\/title>\n<meta name=\"description\" content=\"\u00bfHas perdido algo en un aeropuerto de AENA y necesitas que alguien lo recoja por ti? 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