Lost and Found Faro Airport
We recover your lost items, and send them directly to your home!
From the Lost & Found Office at Faro Airport (FAO) to your home: GoEnvío takes care of everything!
Have you lost something at Faro Airport (FAO)? You don't need to go back to the airport. Once the lost property office confirms that they have found your item, GoEnvío will take care of everything: collection, packing and delivery to your home or work.
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Lost and Found
How to recover your lost or found items at Faro airport:

1. Contact the Lost and Found Office
Once they have located your object at Faro Airport (FAO), they will provide you with a reference number. You will find the contact details in the following section.

3. Pick it up at your home
Once payment has been confirmed, we collect the item from Faro airport and send it directly to your home or place of work.
Lost something at Faro Airport? Here's what to do
If you've lost something at Faro Airport or don't know if it's at the airport's lost property office, follow these steps to easily retrieve it.


At the airport terminal
Send an email or phone
Describing your belongings, dates, flight number, contact information, etc. and send it to the following email address [email protected]
Confirmation
If the airport finds the lost item, they will contact you and give you a reference number.
We will send it to your home
Request our collection, packaging and shipping service for found objects. We take care of everything so that you receive it at home, without the need to return to the airport.
Did you forget something on the plane at Faro Airport?

Did you forget something on the plane at Faro Airport?
Choose your airline:
Visit our search engine, select the airline and find the contact information.
Airline search engineWait for confirmation:
If your item is found, the airline will contact you and provide you with a reference number to retrieve it.
Home delivery:
Request a quote and we will deliver your item to your home or work.

Frequently Asked Questions (FAQs)
How do I know if AENA has found my lost item?
You should contact the AENA lost property office directly. If they have located it, they will inform you and give you a reference number.
What do I do when AENA confirms that they have found my object?
All you have to do is request a quote from GoEnvío and we will take care of everything: collection, packaging and shipping.
How much does it cost to send lost property?
It depends on weight, volume and destination. We will send you a clear quote in less than an hour.
What kind of objects can you recover?
- Mobile phones, tablets and laptops
- Personal documents (ID card, passport, driving licence)
- Hand luggage, rucksacks, backpacks, suitcases
- Clothing, eyewear, headphones, jewellery
- Valuable or sentimental objects
🎯 If Lost and Found has found your item, we will deliver it to you wherever you are.
Request the shipment of your lost property now
From the AENA lost property office to your home, GoEnvío manages everything. Avoid paperwork and travel. Recover your belongings conveniently, quickly and safely.
👉 Request your quote in less than 1 minute.
SendLocation of the Lost and Found Office at Faro Airport
If you wish to pick up your lost/found item in person, you can do so directly at the lost property office at Faro Airport. We also offer our delivery service if you prefer to receive it comfortably at your home.
Location
Arrivals terminal, ground floor
Postal address
Aeroporto de Faro, 8006-901 Faro, Portugal
Contact email
Telephone
+351 289 800 688
Passenger service
Open every day from 9:30h to 14:00h.